Shipping policy

1. Order Processing Time

  • Orders are processed within 1-3 business days (excluding weekends and holidays).

  • Delays may occur during peak seasons or inventory shortages. We will notify you via email if there’s a delay.

2. Shipping Destinations

  • Domestic: All 50 U.S. states (including Alaska and Hawaii).

  • International: Canada, Mexico, UK, EU countries, Australia, and Japan.

  • Contact us if your country is not listed.

3. Shipping Methods & Delivery Time

We partner with trusted carriers:

  • Standard Shipping:

    • Domestic: 3-7 business days (USPS, FedEx Ground).

    • International: 10-20 business days (USPS First Class, DHL).

  • Expedited Shipping:

    • Domestic: 1-3 business days (FedEx 2Day, UPS).

    • International: 3-5 business days (DHL Express, FedEx International).
      Note: Delivery times are estimates and may vary due to customs, weather, or carrier delays.

4. Shipping Costs

  • Domestic Orders:

    • Free shipping on orders over $50.

    • Flat rate 5.99forordersunder5.99forordersunder50.

  • International Orders:

    • Calculated automatically based on destination and package weight.

5. Tracking Information

  • You will receive a tracking number via email once your order ships.

  • Track your package on the carrier’s website (e.g., USPS, DHL) or your Shopify account.

6. Customs & Import Duties

  • International customers are responsible for any customs fees, taxes, or import duties.

  • We cannot pre-pay or estimate these charges. Check your local regulations before ordering.

7. Shipping Issues

  • If your package is marked “delivered” but not received, contact your local post office first.

  • For lost/damaged packages, email us within 7 days with proof (photos, tracking details) to resolve the issue.

8. Returns & Exchanges

  • See our [Return Policy] for details.

  • Customers cover return shipping costs unless the error is ours.

Last Updated: 3/4/2025
Contact: chaojidapao169@outlook.com